Skip to content
🔒Security

What happens to my data if I cancel?

We make data ownership and portability a priority:

**Data Retention Policy:**

**During Cancellation:**
- Full access until end of billing period
- All features remain active
- Can reactivate anytime

**After Cancellation:**
- **Days 1-30**: Data retained in full, read-only access
- **Days 31-60**: Data archived, can be restored
- **Days 61-90**: Final grace period, automated deletion warning
- **Day 91**: Permanent deletion from all systems

**What You Can Do:**

**Export Your Data:**
- Download all data before cancellation
- Multiple format options (JSON, CSV, PDF)
- Includes all projects, files, and settings
- Export available in dashboard

**Reactivation:**
- Reactivate within 90 days = instant restore
- No data loss, pick up where you left off
- Same account and settings

**Permanent Deletion:**
- Request immediate deletion anytime
- Complies with GDPR "Right to be Forgotten"
- Certificate of deletion provided
- Cannot be undone

**Enterprise Customers:**
- Custom retention policies available
- Extended retention up to 1 year
- Dedicated data recovery support

Questions? Contact support before canceling!

Tags:datacancellationretentionprivacygdpr

Was this helpful?

Let us know if this FAQ answered your question

Quick Stats

Views0
Helpful votes0

Need More Help?

Our support team is ready to assist you

Contact Support
← Back to All FAQs