Discord has confirmed that a data breach occurred through one of its third-party customer service providers, resulting in the unauthorized access of user information. The breach specifically affected a limited number of users who had reached out to Discord's Customer Support and Trust & Safety teams.
The company stated that the unauthorized party gained access to sensitive information, including scanned photo IDs, which raises significant privacy concerns for affected users. Discord is currently investigating the incident and has taken steps to secure its systems.
In a troubling twist, the unauthorized party reportedly aimed to extort a financial ransom from Discord, highlighting the increasing risks associated with third-party service providers. Users are advised to remain vigilant and monitor their accounts for any suspicious activity.